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Information about empty capsules of medicine of Essentiale Forte N being sold in Kazakhstan does not correspond to reality

Information about empty capsules of medicine of Essentiale Forte N being sold in Kazakhstan does not correspond to reality

Information being disseminated on social networking websites by means of dispatch via messengers as well about sale of empty capsules of medicine of Essentiale forte N, manufactured by the Sanofi company in Germany does not correspond to reality.  Believing there must be granulated substance in the capsules, consumers are mistaken. In accordance with instruction on medical application the content of capsules are paste like mass. To see a drug remedy, one must open a capsule and, to see, must push on its body. 

This drug is registered in Kazakhstan and permitted for medical application.

In the words of Director on security of Sanofi company in the region of Central Asia and Caucasus Denis Astanina in Kazakhstan no case of falsification of this drug was noted.

"Population's low awareness about proper use of medicine instruments became the cause of appearance on social networking websites of compromising video. In case of emergence of complaints to drug, the consumer can address to the manufacturer. Its data must be specify in instruction. Also in the representative office of the Sanofi company in Kazakhstan there is a hot line where they are always ready to provide competent information on all matters about the quality, side effects and assumptions of fake. Number of hot line +7(727) 244 50 96," he said.

The Ministry of Healthcare and Social Development of the RK recommends to familiarize himself before application of any drug with instruction and make sure the drug substance corresponds to its description. The instruction which contains all information with description of drug, about the ministry's contraindications, ways of administration and side effects to protect desirably during all the period of its use.

In all the questions affecting quality of medical drugs, the Kazakh can refer to the territorial departments of the Committee of control of the medicine and pharmacy activity of MHSD RK.

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Department of the Committee of control of medicine and pharmacy activity

Telephone number


Akmola oblast

50-96-04; 50-29-63


Aktobe oblast

24-26-85; 50-06-38


Almaty oblast

40-00-98; 32-90-73


Atyrau oblast




76-12-01 76-58-88


Zhambyl oblast

50-07-90; 45-34-97



51-35-20; 50-61-55


Karaganda oblast

33-43-72; 43-33-75


Kostanay oblast

54-81-86; 54-80-06


Kyzylorda oblast

23-41-53; 23-41-36


Mangystau oblast

42-01-51; 42-21-97


Pavlodar oblast

32-99-96; 65-15-51



36-02-22; 46-56-60





Almaty city

77-85-29; 77-85-17


Astana city

78-74-39; 78-75-28


Changed on 29 April, 2016 - 15:47
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